PILLAR IV·DEPLOYMENT AND INFRASTRUCTURESTRENGTHENAs of September 2026

Infrastructure the company can stand behind, consolidated with resiliency, one channel at a time.

OUTCOME

Explicit messages-per-hour and uptime targets at each adoption stage, the architecture that delivers them, an internal owner for ConveyIQ infrastructure outside Innovation, and a certification step that proves a target before it is promised. The GCP-to-AWS migration is planned against the v1.0 date and customer commitments rather than around them.

WHY IT MATTERS

Adoption means throughput, and throughput is where a platform fails in public. A utility's outage notice that arrives late is a reportable failure. Committing to numbers, and to the infrastructure and ownership behind them, is what lets sales make promises delivery can keep.

EXHIBIT 1

The stack is sound; the seams show where it grew one product at a time.

Source: Convey Innovation, baseline assessment · As of September 2026
Today.One regionNginx gateway on Cloud RunTLSWAFNo rate limiting.GKE Gateway + load balancerTLSWAFTwo front doors.Cloud Run, stateless servicessvcsvcsvcsvcGKE, stateful and scheduledsvcsvcsvcdead-letterPub/SubDatabasesCollectionsregional HAWalletzonalConveyIQzonalJourney EnginezonalInfrastructure owner: InnovationConsolidate ingressAdd Temporaland brokersUpgrade databasesto HAAdd secondregionTarget.Region ARegion BFailover exercised,time budgeted.One gateway, one identity, rate limiting onTLSWAFCloud Run, stateless servicessvcsvcsvcsvcGKE, stateful and scheduledsvcsvcsvcdead-letterPub/SubTemporal, workflow orchestration, tenant namespacesSMSEmailPushPer-channel broker clusters, one channel at a time.DatabasesCollectionsregional HAWalletregional HAConveyIQregional HAJourney Engineregional HAInfrastructure owner: Technology, architected by InnovationCertified at each rung before it is promised.TodayAvangridSMUDEvergygapaddition
WHAT ALREADY HOLDS
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WHAT THE LADDER MUST CLOSE
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EXHIBIT 2

Each rung is a customer event with a number attached.

Source: Target ladder by adoption stage · As of September 2026 · All numbers OWNER TO REPLACE
Steady state{{ r.steady }}
Burst{{ r.burst }}
Uptime{{ r.uptime }}
Target date{{ r.date }}
{{ r.name }}{{ r.event }}
Today: uptime is the current published figure; throughput is unmeasured until the baseline exists.
EXHIBIT 3

One channel at a time, and the second region lands before the rung that needs it.

Source: Target architecture per stage · As of September 2026 · Time budgets OWNER TO REPLACE

Temporal becomes the workflow engine with tenant isolation and namespace strategy settled; messaging consolidates into per-channel broker clusters behind one gateway, one channel at a time, which is the “one fabric” the product strategy describes; a second region arrives before the rung that needs it.

{{ s.name }}RUNG {{ s.n }}
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Added or scaled at this rungCarried from prior rung
FAILOVER SEQUENCE · TIME BUDGETS
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budget —
EXHIBIT 4

Ownership moves outside Innovation, and the migration is sequenced against commitments

Source: Convey Innovation; partner SOW · As of September 2026 · Dates OWNER TO REPLACE
Q4 2026Q1 2027Q2 2027Q3 2027Customer commitmentsAvangridSMUDEvergyMigration pathSOW signedCredit terms confirmedMigration plan sequencedDecision pointEnvironments cut overCustomers moved in windowsA · v1.0 ships on the current cloud;migrates in maintenance windows once first customers are stable.Environments cut overv1.0 goes live on the new cloudB · v1.0 waits for the new cloud.Criterion: the migration happens only when no commitment in flight breaks.
OWNERSHIPTECH.INNOV.PARTNER
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OwnsHands off / consulted
EXHIBIT 5

A number is promised only after it has been tested at burst, failed over, and paged.

Source: Observability and capacity test plan · As of September 2026 · Targets and thresholds OWNER TO REPLACE
INDICATORTARGETALERT THRESHOLDROUTERUNBOOK
{{ s.name }}——{{ s.route }}{{ s.runbook }}
LOAD-TEST SCENARIOAVANGRID EXPANSIONSMUDEVERGY ENDPOINT
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Each cell is a pass criterion at that rung's burst profile · thresholds OWNER TO REPLACE
CERTIFICATION · SIGN-OFF ROLES
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Sign-off · {{ c.role }}
EXHIBIT 6

Capacity is bought one rung ahead.

Source: Investment sequence · As of September 2026 · Dates and spend OWNER TO REPLACE
Q4 2026Q1 2027Q2 2027Q3 2027Feature wavesWave 1Wave 2Temporal production clusterGateway consolidation and rate limitingDatabase HA upgradesBroker clusters by channelSecond regionObservability stackCloud migrationInfrastructure spendby quarter————Dashed arrows: lead time to the wave that needs it · dates, spend OWNER TO REPLACE
Convey InnovationPublished by Convey InnovationEdition · September 2026